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Guarantee for Prefabricated Domestic Swimming Pool Liners 0.5mm (20 thou) & 0.75mm (30 thou)

5 Year Limited Guarantee

Should any material fault or manufacturing defect covered by this guarantee become apparent within 12 months of purchase, the pool liner will be repaired or replaced free of charge.

If such a fault occurs at any time during the following 4 years then the value of the guarantee shall be pro rata from the date of purchase – i.e. the purchaser will be required to pay the full list price of the liner at the date of the claim less 1.60th of that price for each full month remaining in the guarantee period. This guarantee is non transferable and is applicable to the original purchaser only.

Conditions

This Guarantee covers:-

  • Defects in the liner materials and faulty workmanship where the liner has been installed correctly by competent persons in a suitable pool structure and operated under normal domestic conditions – (see care and maintenance instructions HERE).

This Guarantee does not cover:-

  • Pool liners that have been subjected to alteration, misuse, abuse, neglect, accident or flood.
  • Damage caused through incorrect chemical balance. Chemical levels must be kept within the levels recommended by their manufacturers. Very high levels of water sanitizers will cause the liner to fade and creasing of the lining materials may occur.
  • Pool liners that operate at water temperatures in excess of 33°C (91°F).
  • Pool liners that have been drained of water other than by a competent pool fitter.
  • Liners installed on sites with a high water table or underground springs without a professionally installed dewatering system.
  • Pool liners installed on rough or incompatible pool shell surfaces.
  • Misalignment of liner patterns. The flexible characteristics of the liner material makes it impossible to align the pattern on the material during manufacture.

Exclusions

  • No liability for consequential costs or incidental damage arising from a defective pool liner will be accepted.
  • No liability will be accepted for any damage to property or injury to persons or animals caused directly or indirectly by the pool liner.


Guarantee for 1.5mm Reinforced Site Tailored Swimming Pool Liners

10 Year Limited Guarantee

The water proofing and the welded seams of the Aquaflex 1.5mm liner are guaranteed to be free from material and installation defect for a period of 10 years from the date of installation.

Should a defect occur within the first 5 years the liner will be repaired or replaced free of charge. If such a defect occurs within the second 5 years following installation, the reimbursement value of this guarantee will be reduced by 20% each year. This guarantee is non transferable without the expressed agreement of Aquaflex Ltd and remains invalid until payment is complete.

Conditions

This Guarantee covers:-

  • Defects in materials and faulty workmanship when the liner is installed by Aquaflex Ltd and the pool is subsequently operated strictly in accordance with the relevant care and maintenance instructions.

This Guarantee does not cover:-

  • Defects to the liner, either physical or aesthetic which takes the form of creasing, fading or staining caused by the pool construction or shell surface, ingress of ground water, failure of pool fittings or linerlock, poor pool maintenance or incorrect water balance.
  • Swimming pools run at temperatures in excess of 33°C (91°F).
  • Swimming pools run at temperatures in excess of 33°C (91°F) up to a maximum of 35°C (95°F) will be covered by a 5 year guarantee only. Should a defect occur within the first 2 years following installation, the liner will be repaired or replaced free of charge. Should such a defect occur within the subsequent 3 years, the reimbursement value of the guarantee will be reduced by 33% per year.

Exclusions

  • In the event of a replacement liner, the pool site shall be drained by others.
  • No liability will be accepted for any consequential costs or incidental damage arising from a defective pool liner.
  • No liability will be accepted for any damage to property or injury to persons or animals caused indirectly by the pool liner.

Note: The water proofing performance of the liner is unaffected by the water temperatures up to 33°C (91°F). However, at these higher temperatures it becomes very difficult to maintain a perfect chemical balance of the pool water, especially in high use pools. Over a period of time, this will lead to colour or pattern fade. Excessive moisture absorption by the liner material may also take place, causing the liner to grow and form creases. The pattern on the liner surface may erode before the liner’s normal life expectancy has been reached.